House Rules

Last updated: 16 October 2026

NapzBox is a shared pod hotel. Many guests sleep, work and rest close to each other, so a few simple rules keep it calm, clean and safe for everyone. By booking a stay at NapzBox, you agree to these House Rules and to our Terms & Conditions.

1. Strictly no smoking

• Smoking is strictly not allowed anywhere inside NapzBox, including the pods, bathrooms, lounge and corridors.
• Please smoke only outside the building, in public smoking areas.
• Smoking inside carries a cleaning fine of RM200, and you may be asked to leave.

2. Quiet hours and noise

• Quiet hours are 10:00 PM to 8:00 AM. Please keep noise to a minimum during this time.
• At any time of day, keep your voice low in the pod areas and use headphones for music, videos and games.

3. Phone and video calls

• Calls are allowed only in the lounge or outside.
• No phone or video calls inside the pod areas, at any time, day or night.

4. Visitors

• Only registered guests may enter the pod areas. Outside visitors are not allowed in the pod areas, and may meet you in the lounge or at reception.

5. Food, durian, alcohol and prohibited items

• No eating in the pods. Please eat in the pantry or the lounge.
• No cooking. The pantry is for drinks, instant food and light food prep only.
• Strictly no durian or manggis (mangosteen) anywhere in the hotel.
• No alcohol on the premises.
• Illegal drugs, firearms and hazardous materials are strictly prohibited, and may be reported to the police.

6. Check-in and check-out

• Check-in from 2 PM. Check-out by 12 noon.
• Early check-in or late check-out is RM7 per hour, subject to availability.
• Please bring your booking confirmation and a valid ID or passport to the reception counter.

7. Damage and loss

• You are responsible for any damage to your pod or our facilities, and for items lost during your stay, such as your keycard. Repair or replacement costs will be charged to you.
• Please use the lockers for your valuables. NapzBox is not liable for loss or theft of personal belongings.

8. If the rules are broken

• Our staff will remind you of these rules if needed. Please follow their requests.
• Management may ask guests who break these rules, or who disturb other guests, to leave the premises without a refund. Any fines or charges still apply.

Thank you for helping keep NapzBox a calm place to work, play and chill. Questions? Call reception at +60 10-303 8323 (24 hours) or email [email protected].