Effective Date: 15 December 2024

Welcome to NapzBox Hotel! By booking and staying at NapzBox, you agree to abide by these Terms of Use, which are designed to ensure a safe, enjoyable, and seamless experience for all guests. Please read them carefully.

1. General Information
1.1 Operator: NapzBox Hotel is operated by NapzBox Holdings.
1.2 Concept: NapzBox offers a pod-style accommodation experience tailored for nomadic entrepreneurs and travelers. Our focus is on comfort, technology, and community.
1.3 Eligibility: Guests must be at least 18 years old or accompanied by a legal guardian to make a reservation.

2. Reservation Policy
2.1 Booking Confirmation: A reservation is confirmed only upon full payment or a valid deposit as per the booking terms.
2.2 Cancellation:

• Free cancellations are allowed up to [X hours/days] before check-in.
• Late cancellations or no-shows will be charged [Insert Fee].
  
  

2.3 Check-In/Check-Out:

• Check-in: [Insert Time]
• Check-out: [Insert Time]
  
  

Late check-outs may incur additional fees.

3. Guest Responsibilities
3.1 Proper Use: Guests must use their pods responsibly and respect shared spaces. Any damage caused to property may result in charges.
3.2 Behavior: Disruptive or illegal behavior, including excessive noise or harassment of other guests, is strictly prohibited.
3.3 Prohibited Items: Firearms, illegal substances, and hazardous materials are not permitted on the premises.

4. Privacy and Security
4.1 Personal Belongings: NapzBox is not liable for loss, theft, or damage to personal belongings. Lockers are provided for secure storage.
4.2 Data Collection: Personal data collected during booking and stay will be used in compliance with [Your Country’s Data Protection Laws].

5. Facility Rules
5.1 Shared Spaces: Respect the cleanliness and order of shared facilities (e.g., bathrooms, lounges).
5.2 Quiet Hours: Quiet hours are from [Insert Time] to [Insert Time] to ensure a restful environment.
5.3 Technology Use: Pods may be equipped with smart technology. Misuse or tampering with these devices is prohibited.

6. Payment and Refunds
6.1 Methods: Payments are accepted via [Credit Card, Debit Card, etc.].
6.2 Refund Policy: Refunds for cancellations or early check-outs will follow the reservation policy stated above.
6.3 Taxes and Fees: Prices include/exclude applicable taxes and service fees as displayed during booking.

7. Liability
7.1 Injuries and Accidents: NapzBox is not responsible for injuries or accidents caused by guest negligence.
7.2 Force Majeure: NapzBox is not liable for disruptions caused by circumstances beyond our control, such as natural disasters or power outages.

8. Amendments
NapzBox reserves the right to amend these Terms of Use at any time. Guests will be notified of significant changes, and the updated terms will be available on our website.

9. Contact Information
For questions or concerns, please contact us at:

• Email: na*********@***il.com
• Phone: +6017-6507860
• Address:
  Level 1-01 Empire Damansara,
  2, jalan PJU 8/8A,
  Damansara Perdana,
  47820 Petaling Jaya, Selangor